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Online Auction

Buyers FAQ's






What are the BID Increments?
Each item has instructions as to the Bid Increment that will be acceptable for bidding on that item. For example if the Bid Increment instructs increments of $10 then if the current bid is $50 the next bid must be at least $60. A bid placed for less than the allowable Bid Increment will be disqualified and the item will be awarded to the previous high bidder.

PAYMENT INSTRUCTIONS
If your bid is successful an auction representative will contact you by email following the closing  of that item to confirm your bid and by telephone to arrange method of payment.

AUCTION FULFILLMENT
Gift certificates will be mailed out to winning bidders following full payment or credit card approval. For winning bidders of physical products,  JNF Toronto will either mail a certificate or contact you by phone with appropriate pick-up or shipping instructions. Shipping charges may apply.

PLEASE NOTE
Most items do not have applicable taxes.  Please see individual items for details and restrictions.

Can I ask jnfgolf.eventdayinfo.com a question before I place a bid?
Yes. You may contact torontogolf@jnf.ca before placing a bid from the listing page or by clicking on the link here if you require additional information about the item, the payment terms, or would like to determine shipping and handling costs.

Can I increase my maximum bid after I placed a bid?
Yes. If your maximum bid amount has been outbid then you can either place another maximum amount or enter each subsequent bid one at a time. Please note that you can only increase a subsequent maximum or incremental bid.  Note: You cannot bid in the amount of $5.01, $10.01 and so on, it must be a dollar amount without cents and must follow the BID Increment instructions for that item.


How do I bid?
Click on the name of items you'd like more information about. If you wish to place a bid, enter your bid in the box below the item and then just click on the place bid button nearby. We suggest that a good strategy for items you really want is to place the highest bid you are willing to pay. Otherwise, someone may beat you out. Should someone outbid you, we do not send an email notification to advise you. It is best to check your item periodically to see how the bidding is going. You can then decide whether you want to raise your bid.

I keep bidding on an item and then it says I have been outbid. Why?
When this happens, it means that an earlier bidder has placed a maximum bid amount which is higher than the amount of your bid.

I have confirmed my bid, but it tells me it is invalid: Why?
There are two reasons why a confirmed bid can be considered invalid:
  • You have entered an invalid value in the "Bid Amount" field. Make sure that your bid amount contains only numbers and decimal points, i.e., 45.00. Do not enter any dollar signs ($) or commas (,) into the bid amount field. Also do not enter any cents .01.
  • Your bid amount is less than the "Next Bid" value. Make sure that your bid is equal to or greater than the current "Next Bid" value shown on the listing page.
What do I do if I win an auction?
If you are the winning bidder when an auction closes, jnfgolf.eventdayinfo.com will send you an e-mail notification telling you that you have won the item.

The seller is also notified via e-mail that you are the winner and is given contact information so that he or she can e-mail you regarding arrangements for payment and shipping of the item where applicable.





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